The street light near my house burned out the other day. It took the city less than 24 hours — at a time of the year when the engineering department is overextended and working like crazy because of the weather — to fix the problem. So kudos for building an easy-to-use online reporting system, and kudos for responding to it so quickly.

Posted by Ben Brothers at 7:18 pm, 4 March 2008 and filed under Madison News. You can follow any responses to this entry through the RSS 2.0 feed.